Frequently Asked Questions
Home and Business Internet to connect your computer, phone, and numerous other devices. Gauge your skill level with the reliable internet with fast speed.
Our Operation Range :
FTTH, FTTB, and FTTC network planning and network expansion
End-to-end IP/MPLS and DCN planning
End-to-end network concepts for OPEN ACCESS and access options for different service providers
24/7 Service Competence Center (SCC)
Managed Network Operations Center (M-NOC) for operating, monitoring, and monitoring/troubleshooting the entire network.
Service/maintenance and fault clearance, throughout our coverage area.
FTTH, FTTB, and FTTC network planning and network expansion
End-to-end IP/MPLS and DCN planning
End-to-end network concepts for OPEN ACCESS and access options for different service providers
24/7 Service Competence Center (SCC)
Managed Network Operations Center (M-NOC) for operating, monitoring, and monitoring/troubleshooting the entire network.
Service/maintenance and fault clearance, throughout our coverage area.
First, confirm if our service is in your area. You can do that by calling our Care Line. Then. Full up our online services request form or call our care Line. We then take it up from there.
It's Totally Unlimited. All we sell to you is shared internet speed. No data limit, No data Cap
1.) The place of use must be within our fiber footprint. (Area here) are completely covered. If the service is to be used within or outside of these locations, individual/Business advice would be advisable (contact by email to care@fibersonc.com.ng or by telephone on +234 (0)80 0000000).
2.) Fill out our online form and our team will contact you. Request your KYC (know your customer). Visit your address for verification. Then you are requested to make a payment for the service.
3.) Installation takes 7 - 14 working days.
2.) Fill out our online form and our team will contact you. Request your KYC (know your customer). Visit your address for verification. Then you are requested to make a payment for the service.
3.) Installation takes 7 - 14 working days.
Because we want the best for you without draining your pocket. Our Services are very affordable.
Please check our Residential Plan and Business Plan for more detail.
https://fibersonic.com.ng/residential-plan/
You can reach our customer service via the following channels;
Call: +23480000000, +23490000000
WhatsApp : 234800000000
Email: care@fibersonic.com.ng
Call: +23480000000, +23490000000
WhatsApp : 234800000000
Email: care@fibersonic.com.ng
UP to XX Mbps means that we only offer you the product that you can actually get on your connection. We calculate the bandwidths offered to you very conservatively and we only promise what we can keep.
We have our coverage area around (Area) locations at the moment and we are still expanding.
To get more on FiberSonic Broadband coverage, please contact our team on
Call (+23480000000)
WhatsApp (+234800000000) with your name, phone number, and location details.
To get more on FiberSonic Broadband coverage, please contact our team on
Call (+23480000000)
WhatsApp (+234800000000) with your name, phone number, and location details.
With the widespread speed tests on the Internet, you are not testing the real speed of your connection. A speed test is only able to evaluate the download and upload rate of the entire chain at a certain point in time. The entire chain starts with your computer and goes all the way to the web server on the Internet where the speed test website is located and back again. In between, there are many points at which the bandwidth can be restricted: e.g. your browser, operating system, WLAN, or the Internet connection of the Speedtest web server. The actual connection speed can best be determined by the Fiber Box itself. The speed with which the Fiber! Box connected to the nearest remote station.
FiberSonic Broadband has various secured service renewal platforms.
You can access and use any of them.
Selfcare service portal https://selfcare.fibersonic.com.ng/ Please note that all service plans are valid for a 30days monthly period.
Quickteller platform via https://www.quickteller.com/fibersonicbroadband
If you still have difficulty accessing the internet after you have made your subscription. Please send us your transaction detail or contact our support team (Whatsapp/Call : +234(0)80 000000000) for assistance
You can access and use any of them.
Selfcare service portal https://selfcare.fibersonic.com.ng/ Please note that all service plans are valid for a 30days monthly period.
Quickteller platform via https://www.quickteller.com/fibersonicbroadband
If you still have difficulty accessing the internet after you have made your subscription. Please send us your transaction detail or contact our support team (Whatsapp/Call : +234(0)80 000000000) for assistance
We are working round the clock to serve all our existing and potential customers. We are always rolling out and expanding.
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